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CarryLine USA A division of Innovative Manufacturing Services
How to increase results now by using remote access

Control systems

How to increase results now by using remote access

An eWON VPN gateway lets our controls engineers reach the machine — and only the machine. Your factory network stays sealed.

Our controls team searched extensively and found the most reliable and secure option in VPN gateway technology. We chose eWON as the solution, keeping network security as a top priority. This option will not compromise your IT department's firewall security for your conveyor control systems. Here are a few of the benefits.

Save time

  • Quick access to aid your on-site staff to troubleshoot
  • The VPN allows remote modifications or additions to a system's HMI, PLC program, and more
  • eWON has provided a reliable and secure VPN gateway solution to our existing customers for years

Save money

  • Improving production downtime with quick access for troubleshooting
  • Save the costs associated with travelling to your facility

How does an eWON work?

  • eWON industrial routers (DIN rail mounted, 24 VDC) are built to fit within the automation control panel. They communicate with both Ethernet and serial devices.
  • The eWON device makes an outbound connection via UDP or HTTPS to cloud-based VPN servers (Talk2M).
  • Using the VPN client eCatcher, authorized users can log into their Talk2M account and connect to their eWON device from anywhere in the world.
  • The Talk2M server acts as a secure broker and completes the encrypted VPN tunnel between the remote user and the equipment connected to the eWON.

Will my network be accessible by the remote user?

  • No. The eWON router provides segregation between the WAN and the LAN machine subnet.
  • The remote user only reaches the devices connected directly to the eWON's LAN. The factory network cannot be accessed.
  • It is compatible with existing factory networks. An outbound connection across the factory LAN using port 443 (HTTPS) or UDP 1194 is typically available. Firewall changes, routing policy changes, open ports or added exceptions are not usually necessary.
  • The customer keeps local VPN control by use of a key switch or HMI button wired to the eWON's digital input, to manually enable or disable the VPN connection on site.
  • Two-factor authentication can be enforced on the Talk2M account when users log in.

The control system designed by our engineering team utilizing eWON VPN technology has a proven track record. It has been a reliable asset and an unsurpassed tool in customer support. At Innovative Manufacturing Services, our controls team focuses on keeping your automated conveyor system running optimally. Let us help you keep your profits in motion.

Let's design the line around your product.

Send us your product size, throughput target and floor plan. Our engineers will come back with a layout, a footprint and a number.